Terms and Conditions
Note :--- March (01.03.2022 ) month on wards who were not doing monthly Above 45000/- Business , that retailer's ids commission decrease up to 1.5% and collect server rent 150/- Rs monthly . If retailer doing below 5000/- Rs business we will deactivate that retailer's account also , if you not interested above conditions please contact our care number :- 8885548448 and close your account permanently in our data base.
1. GENERAL
These terms and conditions shall govern the accessing and availing by
You the Services as detailed below when You as an end user approach us
or our retailers for the same. By accessing and using the Services, you
as the End User agree to be bound by these terms and conditions of use,
including any additional guidelines and/or future modifications to these
terms and conditions ("Terms"). You agree and acknowledge that the
access and use of the Services by You is voluntary and of Your own
accord, and that the Terms shall be binding on you, for access and use
of the Services, in India ("Territory"). Your access and use of the
Services shall be subject to the applicable laws, rules and regulations
in force in the Territory, and as may be amended from time to time
("Applicable Laws") Your act of accessing and using the Services, shall
be deemed to be Your absolute agreement to these Terms and Privacy
Policy (defined below) of Express Recharge Store ("Express recharge Store ") as prescribed from time to time.
2. SERVICES
Services herein shall mean the payment services availed by You as an end
user ("You/End User") through Express Recharge Store Money (Wallet)
which is a semi-closed prepaid instrument, operated under the
authorisation granted by RBI under Payment and Settlement System Act
2007, and shall be linked to Your registered mobile number after Your
registration on Wallet. The payment services shall include money
transfer services. For the purpose of availing the Services, You will be
required to register Yourself upon providing certain information. Upon
verification and successful registration, Your user account ("User
Account") will get created in the form of a mobile wallet through which
You will be able to avail the Services.
3. PRIVACY POLICY & DATA PROTECTION
Any personal information You supply to Express Recharge Store when using
the Services will be used by Express Recharge Store in accordance with
its privacy policy ("Privacy Policy") as available in the Website.
4. PROPRIETARY RIGHTS AND LICENCE
4.1. All trademarks, copyright, database rights and other intellectual
property rights of any nature in the Website and Services, any name,
mark or logo related to Express Recharge Store and/or the Services are
owned either directly by ExpresSrechargeStore or ExpresSrechargeStore
’s licensors. You should not adapt or use otherwise any name, mark or
logo that is identical, or confusingly similar to any of these marks and
logos. You agree and acknowledge that the access and use of the
Services and Website shall not be construed to confer on You any rights
of any nature including rights in any form of intellectual property
contained in the Services and/or Website or related to
ExpresSrechargeStore . If in the course of accessing and using the
Services and Website, You even unintentionally infringe the rights
including rights in any form of intellectual property of
ExpresSrechargeStore or ExpresSrechargeStore ’s licensors in the
Services, You shall immediately cease and desist any such use.
4.2.You agree and confirm that You shall not at any time reveal or make
public any and all proprietary and/or confidential information relating
to ExpresSrechargeStore , its business, the Services, that You may gain
access to during the course of accessing and using the Services. Except
as expressly authorized by ExpresSrechargeStore , You agree not to
modify, rent, lease, loan, sell, distribute or create derivative works
based on the content comprised in the Website or Services, in whole or
in part.
5. CONDITIONS OF USE
5.1. The Website and the Services are not available to persons under the
age of 18 or to anyone previously suspended or removed from the
Services by ExpresSrechargeStore . By accepting these Terms and/or by
using the Website/Services, You represent that You are at least of the
age of 18 years.
5.2. The Website and the Services here under are currently made
available to You for Your personal and non-commercial use.
ExpresSrechargeStore reserves the right to amend or withdraw the
Website and the Services, provided to You in accordance with these
Terms, at any time and for any reason.
5.3 You acknowledge that the terms of agreement with Your respective
telecom or internet service provider will continue to apply when using
the Services. As a result, You may be charged by the respective telecom
or internet service provider for access to network connection services
for the duration of the connection while accessing the Website and the
Services or any such third party charges as may arise. You accept
responsibility for any such charges that arise, and shall not claim the
same from ExpresSrechargeStore or dispute the same.
5.4 If you are not the bill payer for the internet services provided by
the telecom operator/internet service provider being used to access the
Services, You will be assumed to have received permission from the bill
payer for using the Services.
5.5 You are solely responsible for your use of the Services.
ExpresSrechargeStore does not create, monitor, examine or inspect the
content delivered to You through the Services, if any. Such content may
include links to third-party websites and content. The linked content is
not under ExpresSrechargeStore ’s control and ExpresSrechargeStore is
not responsible whatsoever for the content of any such linked content.
The content does not represent or reflect any advice, views, opinions or
beliefs of ExpresSrechargeStore . Further, you are advised to lodge a
complaint ( on www.expressrechargestore.com ) regarding any
un-authorized transaction from your PPI wallet.
5.6 You must only use the Services and anything available via the
Services for lawful purposes (complying with all Applicable Laws), in a
responsible manner, and not in a way that might damage
ExpresSrechargeStore ’s name or reputation or that of any of
ExpresSrechargeStore ’s affiliates or service providers. You agree and
acknowledge that the use of the information delivered to You through the
Services is Your sole responsibility and that ExpresSrechargeStore
shall not at any time be held responsible for any unlawful usage of the
information secured through the Services, by You.
5.7 You may find advertising or other content delivered with the use of
Services that link to the sites and mobile applications and services of
ExpresSrechargeStore ’s partners, advertisers, sponsors, licensors and
other third parties and service providers. ExpresSrechargeStore does
not control the content, advertisement or links that appear through the
Services and are not responsible for the practices employed by those
websites and mobile applications linked to or from the Services. In
addition, these sites and mobile applications or services, including
their content and links, may be constantly changing. These sites and
mobile applications and services may have their own terms of use and
customer service policies. Browsing and interaction on any other
website, advertisements and mobile applications which have a link in the
Services, is subject to that website’s, advertisements and mobile
applications own terms and policies.You may find campaigns and offers
organized by ExpresSrechargeStore (on its own or along with
ExpresSrechargeStore ’s partners, Suppliers, advertisers, sponsors,
licensors and other third parties and service providers), from time to
time which may be made available to You in the course of Your access and
use of Services. If You choose to participate in such campaigns and
offers, You agree that Your participation shall be voluntary and at Your
sole discretion. Further, You should read and understand fully the
contents of such campaigns and offers and should be in agreement with
them before Your participation. These campaigns and offers may have
their own terms of use and customer service policies available on their
respective websites and You agree to such terms of use and policies
before You participate in any of them. ExpresSrechargeStore shall not
be liable for any costs, liabilities, expenses and damages to You or any
third parties arising out of and in course of Your participation in
such campaigns and offers and Your availing the benefits therefrom.
5.8 You will not, nor allow third parties on Your behalf to
(i) make and distribute copies of the Website
(ii) attempt to copy, reproduce, alter, modify, reverse engineer,
disassemble, decompile, transfer, exchange or translate the Website; or
(iii) create derivative works of the Website of any kind whatsoever.
5.9 You shall not host, display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which You do not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene,
pornographic, paedophilic, libellous, invasive of another's privacy,
hateful, or racially, ethnically objectionable, disparaging, relating or
encouraging money laundering or gambling, or otherwise unlawful in any
manner whatever; or unlawfully threatening or unlawfully harassing
including but not limited to "indecent representation of women" within
the meaning of the Indecent Representation of Women (Prohibition) Act,
1986;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary
rights or third party’s trade secrets or rights of publicity or privacy
or shall not be fraudulent or involve the sale of counterfeit or stolen
items;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee/ users about the origin of such
messages or communicates any information which is grossly offensive or
menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or
programs designed to interrupt, destroy or limit the functionality of
any computer resource; or contains any Trojan horses, worms, time bombs,
cancelbots, easter eggs or other computer programming routines that may
damage, detrimentally interfere with, diminish value of,
surreptitiously intercept or expropriate any system, data or personal
information;
(i) threatens the unity, integrity, defence, security or sovereignty of
India, friendly relations with foreign states, or public order or causes
incitement to the commission of any cognisable offence or prevents
investigation of any offence or is insulting any other nation.
(j) shall not be false, inaccurate or misleading;
6. CONDITIONS OF USE SPECIFIC TO THE SERVICES
You agree and acknowledge the following:
6.1 You are solely responsible for entering the correct information
(name, phone number, email address, home address, Date of Birth, Gender
etc.);
6.2 ExpresSrechargeStore is not responsible for faulty internet
connection or electricity failure or any other problem on Your side
while availing the Services;
6.3 ExpresSrechargeStore shall not in any way be liable for any delay,
disruption or defects in the online payment facility provided by any
financial institution/bank/payment gateway service provider. You
acknowledge that You assume all the risks involved in using the online
payment facility provided by the financial institution/bank/payment
gateway service providers and ExpresSrechargeStore shall not be in any
way liable for any damage, loss, expense, liability or detriment caused
(directly or indirectly) by a defect in said online payment facility.
6.4 PPI account cash loading limit will be Rs.50000 per month.
6.5 Your PPI Account is reloadable in nature and amount outstanding shall not exceed Rs 1 lac (1,00,000/-) at any point of time.
6.6 ExpresSrechargeStore provides you the necessary option to set your own limit of fund transfer.
6.7 Fund transfer limit for beneficiary shall not exceed Rs 1 lac per month per beneficiary.
(a) Your User Account shall be valid for a period of five years from the
date of creation of the User Account, or from the date of last
transaction made by You while availing the
Services through the User Account, whichever is later. After the expiry
of said validity period, Your User Account shall get expired and You
will be intimated accordingly. In case
you approach the Company for refund of such outstanding amount at any
time after the date of expiry of PPI, then such amount shall be paid to
you in your bank account post verification
by company. You can contact our customer care for the same at
care@expressrechargestore.co.in The customer can also call the Company’s
customer care number 0866-3550890
between 7:00 AM and 11:00 PM, on all days. However,ExpresSrechargeStore
reserves the right to forfeit the outstanding balances lying in Your
User Account at the expiry of three
years from the day on expiry of your account. However, before expiry of
validity period, You shall be cautioned at reasonable intervals during
the 45 days period prior to the expiry of said PPI account, by SMS or
e-mail. After expiry of each validity period, the rules governing the
extension of validity period and forfeiture shall be the same as
mentioned above.
(b) Your PPI wallet will be made inactive, in case there is no
transaction from a consecutive period of 12 months and the same shall be
re-activated only after due diligence.
6.8 You can approach to ExpresSrechargeStore to close your account and
withdraw the amount lying in your user account. You need to raise a
request to ExpresSrechargeStore to transfer the amount in your bank
account. ExpresSrechargeStore shall verify the authenticity of the
customer and amount shall be paid directly in the bank account. Post
withdrawal of amount ExpresSrechargeStore shall close the account.
6.9 Your correspondence or related activities with third parties,
including payment transactions under the Services are solely between You
and that third party. You agree that EXPRESSRECHARGESTORE will not be
responsible or liable for any loss or damage of any sort incurred as the
result of any of Your transactions with third parties.
6.10 Fee-based Services require You to pay a charge or fee, as described
in the specific conditions included where those Services are offered:
(a) You agree to pay all fees and charges which are specified for
availing any fee based Services. Unless otherwise noted, all currency
references are in Indian Rupees.
(b) EXPRESSRECHARGESTORE may, upon notice if required by applicable
laws, at any time change the amount of, or the basis for determining,
any fee or charge, or institute new fees or charges.
(c) All taxes, levies, cesses or statutory claim for the charge or fee
paid to EXPRESSRECHARGESTORE shall be borne and paid by you, whether
past, present or future, including penalties or claims of any nature
whatsoever.
(d) The cost of connectivity including but not limited to voice calls,
GPRS activation charges, internet charges and charges for
sending/receiving SMS from designated numbers will be borne by You as
per the charges specified by Your respective service providers.
6.11 Refund of amount loaded/reloaded in User Account, as the case may
be, will be done in accordance with regulatory framework prevailing and
as amended from time to time.
6.12 EXPRESSRECHARGESTORE shall not be liable/ responsible for any
defect in the product/merchandise/goods/services purchased/availed from
third parties through Wallet.
6.13 EXPRESSRECHARGESTORE is not responsible in any manner whatsoever
for non-provisioning of the Services due to GPRS/EDGE/3G
failure/internet connectivity failure/download error.
6.14 You understand and agree that password and other information with
respect to your User Account are confidential information.
6.15 You agree to immediately change the password on receipt and to
continue changing the password periodically (recommended every 15 days).
6.16 You agree that EXPRESSRECHARGESTORE shall not be responsible if
you share your password and other confidential information about Your
User Account with any person or fail to abide by the advice given in
these Terms about changing password periodically.
6.17 You understand and agree that Your User Account is linked to your
registered mobile number.
6.18 EXPRESSRECHARGESTORE will not be held liable for unauthorized use
of User Account on account of loss/theft/misplacement of Mobile number
and/or SIM, unless You have informed EXPRESSRECHARGESTORE customer care
about such loss/theft/misplacement and have blocked User Account
temporarily till You reactivate the same using a new SIM with same
mobile number. It must be noted that You shall continue to be held
liable for any unauthorized use of your User Account till You inform
EXPRESSRECHARGESTORE customer care about such loss/theft/misplacement
and Your request for blocking your User Account is executed.
6.19 You agree and acknowledge that EXPRESSRECHARGESTORE shall not be
responsible for any use/misuse of User Account in any manner whatsoever.
6.20 EXPRESSRECHARGESTORE may amend the procedure and process of
creation and operation of User Account in compliance with any laws or
direction/order of any government/ statutory/regulatory authority and/or
court, with or without intimation to the User.
6.21 As of now ExpresSrechargeStore is providing Services in the
Territory only, therefore only individuals of 18 years or older and
residing in India may enroll for the Services. ExpresSrechargeStore
reserves the right to prevent access to the Website and the Services
there under from mobile number or IP addresses outside of India.
6.22 You agree and undertake that You shall not use or create fake ID or
provide any fake/false profile information for availing the Services
through the Website.
6.23 You agree to promptly notify ExpresSrechargeStore of any change in
Your mobile number or email address or any other details in Your
personal profile by sending an e-mail to
customercare@expressrechargestore money.com or
mcom.support@expressrechargestore money.com
6.24 ExpresSrechargeStore will not be liable to pay any compensation if
any error occurs due to any technical or manual fault at the end of the
web server holder.
6.25 You are solely responsible for Your device and the internet services that connect Your said device to the Website.
6.26 You agree and confirm that You shall not be entitled to opt out of
receiving transactional messages pertaining to the Services.
6.27 You agree and confirm to provide EXPRESSRECHARGESTORE any and
every detail EXPRESSRECHARGESTORE requires to obtain from You,
including such other personal or proprietary information relating to any
of Your acts or omissions or violations of other persons who may be a
party with You, on suspicion or otherwise in relation to the use of
Website.
6.28 ExpresSrechargeStore has defined PPI transaction charges as
minimum Rs. 10, Maximum upto 0.70% or Rs. 175 (per Rs 25,000
transaction) whichever is lower. If any of its authorized agent is
collecting more than that, You can call the Company's customer care
numbers 0120-3986786, 0120-5077786 between 7:00 AM and 11:00 PM, on all
days or write at customercare@expressrechargestore money.com or write to
our grievance officer.
7. Modifications and Interruption to Service
ExpresSrechargeStore reserves the right to modify or discontinue the
Service with or without notice to You. ExpresSrechargeStore shall not
be liable to You or any third party should ExpresSrechargeStore
exercise its right to modify or discontinue the Service. You acknowledge
and accepts that ExpresSrechargeStore does not guarantee continuous,
uninterrupted or secure access to Website and operation of our Website
may be interfered with or adversely affected by numerous factors or
circumstances outside the control of ExpresSrechargeStore .
8. Collection of End User Information
You agree and acknowledge that ExpresSrechargeStore may collect IP
address and Website usage information from You . ExpresSrechargeStore
may use the above information, inter alia.
to maintain, operate, provide and enhance our Website and Services; and
to comply with legal requirements or process, or where necessary to
prevent or investigate fraud, to protect the safety of an individual.
ExpresSrechargeStore may share Your personally identifiable information
with suppliers, subcontractors, vendors and other businesses that we
employ to perform functions on our behalf. For example,
ExpresSrechargeStore may employ third parties to send email campaigns
or provide marketing assistance, or provide customer service. These
entities have access to Your information only for the purposes of
performing the functions for which we have engaged them. If such
entities have access to Your personally identifiable information, their
agreements with us require them to keep Your information confidential.
9. AVAILABILITY
9.1 ExpresSrechargeStore will use reasonable efforts to make the
Services available at all times. However You acknowledge the Services
are provided over networks of internet service providers and dependent
on them , so the quality and availability of the Services may be
affected by factors outside of ExpresSrechargeStore ’s reasonable
control. In the event the Services are unavailable to You for any
factors not attributable to ExpresSrechargeStore and due to any reasons
attributable to any third party service provider, ExpresSrechargeStore
shall not be responsible for the same in any event whatsoever.
9.2 You hereby agree and confirm that ExpresSrechargeStore shall not be
held liable for any unavailability or non-functionality of the Website
or Services due to war, industrial action, flood, or act of God. You
further agree and confirm that ExpresSrechargeStore shall not be
responsible for any disruption in the functionality of the Services
and/or any unavailability in the Services, arising due to the internet
service provider and/or any other third party, and/or any intermediary
who may deliver the Services to You and that You shall not hold
ExpresSrechargeStore liable for any of the same.
10. SYSTEM REQUIREMENTS
10.1 In order to access and use the Services, You are required to have a
mobile, computer or laptop or any compatible device with internet
connectivity.
10.2 It is Your responsibility to ensure Your device meets all the
necessary technical specifications to enable You to access and use the
Services.
11. TERMINATION
Notwithstanding any remedies that may be available under any Applicable
Law, ExpresSrechargeStore may temporarily or permanently deny, limit,
suspend, or terminate the Services provided to You, if
ExpresSrechargeStore believes that:
(a) You have abused Your rights to use the Services; or
(b) You are in breach of this Terms or Privacy Policy; or,
(c) You have performed any act or omission that violates any Applicable Law, rules, or regulations; or,
(d) You have performed any act or omission which is harmful or likely
to be harmful to ExpresSrechargeStore , or any other third party,
including other users or suppliers of ExpresSrechargeStore or the
service providers; or,
(e) You made use of the Services to perform
an illegal act, or for the purpose of enabling, facilitating, assisting
or inducing the performance of such an act; or,
(f) You made any
confidential and/or proprietary information pertaining to the
ExpresSrechargeStore and/or the Services public without the prior
written consent of ExpresSrechargeStore . You agree that notwithstanding
the termination, ExpresSrechargeStore will continue to be entitled to
use the information supplied by You or collected from You during the use
and access of the Services by You.
LIMITATION OF LIABILITY
EXPRESSRECHARGESTORE , INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS,
EMPLOYEES, SUB-CONTRACTORS, AGENTS, PARENT COMPANIES, SISTER COMPANIES,
SUBSIDIARIES AND OTHER AFFILIATES WILL NOT BE LIABLE, TO THE MAXIMUM
EXTENT PERMITTED BY THE APPLICABLE LAW, FOR ANY DIRECT, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE AND LOSS
(INCLUDING LOSS OF PROFIT, LOSS OF DATA AND WORK STOPPAGE), COSTS,
EXPENSES AND PAYMENTS, REGARDLESS OF THE ALLEGED LIABILITY OR FORM OF
ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING NEGLIGENCE,
INTELLECTUAL PROPERTY INFRINGEMENT, PRODUCT LIABILITY AND STRICT
LIABILITY, THAT MAY RESULT FROM, OR IN CONNECTION WITH THE USE OR THE
INABILITY TO ACCESS AND USE THE WEBSITE OR THE SERVICES, OR FROM ANY
FAILURE, ERROR, OR DOWNTIME IN THE FUNCTION OF THE SERVICES, OR FROM ANY
FAULT OR ERROR MADE BY EXPRESSRECHARGESTORE 'S STAFF, OR FROM YOUR
RELIANCE ON CONTENT DELIVERED THROUGH THE SERVICES, OR FROM ANY
COMMUNICATION WITH EXPRESSRECHARGESTORE OR FROM ANY DENIAL OR
CANCELLATION OF REQUEST FOR INFORMATION THROUGH THE SERVICES, OR FROM
RETENTION, DELETION, DISCLOSURE OR ANY OTHER USE OR LOSS OF CONTENT
THROUGH THE SERVICES, REGARDLESS OF WHETHER EXPRESSRECHARGESTORE HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.